This was the SECOND trip in which I witnessed the bartenders doing this! On my prior visit I simply left without saying anything, but it offended me then, too. This is done by a majority of the bartenders as well as the bar wait staff, although I did witness the older bartender gentlemen engaging in this behavior-one or two of the older ones seemed to simply do their job, which I appreciate it. They even joke and take fake bets on which woman will go up to their room with who. They use vulgarity, including calling women who are drinking too much at the bar and talking to men names in Spanish that mean 'a woman who sleeps around, a lot, for money', use the Spanish version of the F word frequently, etc. Do they really think no one other than them know Spanish? Or perhaps they just don't care. 1) For the second time now I have witnessed the bartenders use vulgar profanity in Spanish right in front of me and other people and make fun of people at the bar. The hotel is nice the outdoor pool/courtyard fireplace with gazebos is a nice place to sit and have a drink, etc. I have stayed here while visiting LA on business many times. This hotel could be SO much better with better shuttle service! Fellow travelers, skip the shuttle, take a cab!! More Show less The room itself was very nice, beds were comfortable, and we had a restful night sleep. But by now it was almost midnight and we just wanted to sleep. Upon check-in, we told the front desk the situation, and they seemed mildly sympathy, giving us two drink tickets. Walking would have been faster if it wasn't so dangerous. The crazy part is that it took less than 10 minutes to actually get to the hotel, a mere 0.7 miles away. It was packed beyond belief with people and luggage. We stood in line at the cab stand and then happened to see the shuttle FINALLY arrive, and sprinted for it. We'd now been waiting for nearly 45 minutes. I asked when soon was and he said, 'I don't know.' I asked to be transferred to the front desk, who told me to 'take a cab and get the receipt'. I called again - the operator questioned me in terms of if I was standing in the right location, told me they were busy and that they'd 'be here soon'. They promised a shuttle within 10 minutes, no one showed up. My husband and I came in to LAX at 10:30pm, and waited dutifully by the shuttle stop for 20 minutes before I called the hotel. I was compelled to write a review simply because I've never really had an experience like this before.

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